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I was misinformed about my service cancelation when I spoke with agent Kelly M over chat through my vivint app. I was told to send an email and the sevice would be canceled within 30 days. I did as I was instructed and sent the email and call to follw up where I was them and was informed I needed to pay a $1000 to cancel by customer service. I ask for customer loyalty and William told me I owe over $1500 to cancel cause I had to buy out this ridiculous 5 year contract at over 60 a month, which I had only paid 3 years of, at the amount of over $2100. I feel this should be canceled in 30 days as I was told would happen with the first agent I spoke with through my app chat. The supervisor over customer loyalty said I could pay $800 and be good.

Posted by Anonymous at 3:19PM | (8 comments)

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com I'm Donna J. Jodhan wishing you a terrific day and week. To reach me, please send an email to and I would be delighted to send you an electronic copy of our latest newsletter. You can view more of my blogs and editorials at the following websites:Donna Jodhan!During our everyday life, we concern ourselves mainly with home security; enabling the security alarm, locking the door when we leave, etc. However, there’s another menace out there that is creeping through our society. This menace is Cyberstalking, the exploiting of our children through the Internet.

Posted by Anonymous at 3:19PM | (1 comments)

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I also wanted to see what was actually going on and found it invaluable when our house sat vacant for a year while my wife was in medical treatment in another city. After my wife recovered we downsized into a small condo and now rely on two Canary All in One’s and a Ring Doorbell for our entire security there. The units were so inexpensive on Amazon compared to my first All in One, I bought three more All in One’s and a Flex to cover the front and rear entrances to my townhouse, garage, and driveway outside. I no longer have to wonder if the heat is working when we are away, if I left the garage door up, if the contents of the garage are about to freeze, did a delivery man leave a package on my porch, or if an unauthorized entry is taking place. Compared to the cost, maintenance, and monitoring of professional hard wired security systems and the information they provide, the Canary units are inexpensive and I think superior!My personal feeling, this company is a guileful company. Originally, I had services that where free that you now have to pay for.

Posted by Anonymous at 3:19PM | (1 comments)